Available 24/7 at
091 234-ELLA
1. Shipping Information
We ship both locally and internationally.
Orders are processed within 1–3 business days.
Delivery time depends on your location (3–7 days within Pakistan, 7–14 days internationally).
You’ll receive tracking details once your order is dispatched.
2. Shipping Charges
Shipping charges are calculated at checkout.
Free shipping may apply to certain promotions.
3. Return Policy
We accept returns within 7 days of delivery for unused, unworn, and undamaged products in original packaging.
To start a return, email us at returns@fashionfix.online
with your order number and reason.
Once approved, you’ll receive instructions for return shipment.
4. Refunds
Refunds will be processed to your original payment method within 5–10 business days after we receive the returned item.
Shipping fees are non-refundable.
5. Exchanges
If you want to exchange a product (for size or color), please contact our support team — we’ll guide you through the process.
6. Damaged or Wrong Item
If you receive a damaged or incorrect product, report it within 48 hours of delivery, and we’ll arrange a replacement.
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